We are approaching launch!

Two women with ireach

Our new online service is almost here: we will shortly be up and running!

You may have seen in previous blogs we have been developing a new website which will make it easier for charities and volunteers to connect. Once launched it will give you the power to search for opportunities and skilled people, and make direct contact with the people who most interest you.

It has been a long (and sometimes hard!) road of scoping, prototyping, building and testing at every stage… but we are excited to say we are now in the final phase of bug fixing and data migration.

Next steps

It is a complex project with many interdependencies, so there may be more time slip, but we expect to be live by mid-August. We will be running a reduced service throughout July, whilst we migrate data and prepare to go-live.  Whilst we continue to forward applications from volunteers for existing opportunities, we stopped taking on any new roles on Monday 29th June and we stopped taking on new volunteers from Friday 3rd July. From the end of July (Thursday 30th July) we will close our current volunteer portal which means for a few days registered volunteers will not be able to apply for any roles.

When we launch in August, we will issue new logins to all our volunteers and charities (which have open roles).  You can then log in, check details and start using our new service. You can also register as a new volunteer and and register new volunteering opportunities again.

Our Premium and Matching Plus TrusteeWorks services will continue to run as usual through the transition period.

We need your help

We’re doing everything we can to make this a smooth transition, but there may be some teething problems – so please bear with us.  This is the starting point of the evolution of our service and we need our users to help us develop it. Please let us know what works well, what doesn’t and what new features would be useful. We really want to hear your feedback and we will be on hand to answer questions and offer support.

What will our new service look like?

These are some of the key features of the new website:


Better search tools – Our new search tool has more options than our old one. And for the first time, charities can search for volunteers.


Better ways to connect – Volunteers will be able to state what kind of opportunities they are looking for, and create public profiles so that charities can find them. Volunteers can also ask charities questions about their roles before applying.

Charities will be able to review the skills on offer within the Reach community before scoping their roles. They can also then search out people who fit their role, and ask them to consider applying.


Greater coverage – All our roles will be automatically cross-posted on LinkedIn, and to a growing selection of other sites.


Easier ways of managing your applications – Volunteers and charities will be able to manage all their applications and correspondence from one ‘dashboard’. This should make it easier to keep track of things, especially if you are dealing with several roles.


More support – We are developing a new Knowledge centre to offer advice on all things relating to skills based volunteering and board recruitment/ being a trustee. We are also piloting a new one to one advice service to help charities scope out great volunteering roles.


New community agreement – Both charities and volunteers will sign up to our new community agreement. This will focus on areas which often pose problems such as obligations and rights, ‘volunteers’ looking for remuneration and poor communication.


We’re really looking forward to our new service going live – we believe that it’s going to make a big difference to everyone using our service, and to increasing skills based volunteering in the UK.

We’ll keep you posted with further news and updates. We can’t wait for the launch and to have you join us.

Janet Thorne leads Reach as Chief Executive
June 17th, 2015 by